44 min read ⌚ There are two kinds of people: those who are led and those who lead them. We’re guessing you’re here because you want to be one of the latter. News flash: It’s both a thorny path and a hell of responsibility once you get to the end! So, just like Frodo, you better […]
2 min read ⌚ All companies want to be known for having a good relationship with their customer base. Still, many of them offer mediocre services and don’t seem to be showing any interest in improving that. On the contrary, successful companies understand that doing anything that could potentially jeopardize their relationships with the customers is […]
13 min read ⌚ MicroSummary: The bestseller ‘The One Minute Manager’ is an easy-to-read book that presents and illustrates how to use three practical managerial techniques: setting goals, praising positive behaviors, and reprimanding negative ones. It also includes many behavioral studies and helps the reader understand how these practices can help improve communication and relationships in or […]
12 min read ⌚ The discipline of management is “one of the greatest social innovations of modern times”. In fact, the idea of managing processes is so ubiquitous and pervasive, that Peter Drucker, “the founder of modern management,” considers managers nothing short of the present and future torchbearers of ethics and morality. You can read why […]
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